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FAQ's

HKbazar is Pakistan’s online multivendor marketplace where buyers and sellers connect to shop and sell a wide range of products — from fashion, electronics, and home essentials to beauty and lifestyle items.

Vendors register on our platform to list their products. Customers can browse, compare, and purchase items directly from these vendors — all in one place.

Yes! We ensure our vendors meet quality and authenticity standards. We continuously monitor listings to maintain a safe and secure shopping experience.

You can easily join as a seller by clicking the “Become a Vendor” button on our website and completing the registration form. Once approved, you can start listing your products immediately.

Simply add your favorite items to the cart, proceed to checkout, fill in your details, and choose your preferred payment method.

Yes, you can cancel your order before it’s shipped. Once dispatched, cancellation may not be possible — in that case, you can request a return after delivery.

We offer easy returns within 3 days of delivery if the item is damaged, defective, or not as described. Products must be unused and in their original packaging.

Go to your Order History, select the item, and click Request Return. Our support team will assist you through the process.

Please contact our Customer Support within 24 hours of receiving your order, along with product images, so we can resolve it quickly.

Certain items like perishable goods, hygiene products, or opened software may not be eligible for return.

Refunds typically take 5–7 business days, depending on the payment method used.

If your delivery is delayed or lost, please contact us with your order ID for immediate assistance.

You can checkout as a guest, but creating an account helps you track orders and manage returns easily.

Visit Become a Vendor and fill out the registration form. Our team will verify and activate your seller account.

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