Shipping Policy
Last Updated: 10/052025
At HKBazar, we aim to provide a smooth and reliable delivery experience. We work with trusted courier partners to ensure your orders reach you quickly and safely. Please review our shipping options, timelines, and policies below.
1. Shipping Methods
We offer several convenient shipping methods to suit your needs:
- Standard Shipping: 3 – 5 business days
- Express Shipping: 1 – 2 business days
- International Shipping: 7 – 14 business days
Please note that delivery times may vary based on your location, courier service availability, and external factors such as weather or public holidays.
2. Shipping Costs
- Shipping costs are calculated automatically at checkout based on your order weight, size, and destination.
- You can view the estimated shipping cost before completing your purchase.
- Occasionally, we may offer free shipping promotions or discounted rates during special campaigns.
3. Order Processing Time
- Orders are usually processed within 24–48 hours after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a confirmation email once your order is packed and ready to ship.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipment confirmation email containing a tracking number and courier details.
You can use this tracking number to monitor your delivery status:
- On the HK Bazar website under “Track My Order”
- Or directly on the courier’s official website
5. Shipping Restrictions
Certain items may be subject to shipping restrictions due to size, weight, product type, or destination regulations.
If your order includes restricted items, you will be notified during checkout or contacted by our support team for assistance.
Examples of restricted items include:
- Oversized or heavy items exceeding courier weight limits
- Fragile goods requiring special handling
- Items restricted for air shipping (e.g., batteries, liquids)
6. International Shipping
For international orders:
- Delivery times may vary depending on customs clearance and local import regulations.
- Any customs duties, taxes, or import fees are the responsibility of the buyer.
- We recommend checking your country’s import rules before placing an order.
7. Delays and Exceptions
While we strive to deliver on time, unforeseen circumstances such as extreme weather, customs delays, or courier service disruptions may occasionally affect delivery times. We appreciate your patience and understanding in such cases.
8. Contact Us
If you have any questions about your shipment or tracking information, please contact our customer support team:
Email:support@hkbazar.com
Phone: +92 340 1879642
Address: Gulberg, Lahore, Punjab, Pakistan
